These are the worst mobile phone providers in the UK - where does yours rank?

Ofcom uses a combination of interviews with customers and data from providers in its report on complaints in the mobile phone sector.

The report covers April to June of this year and reveals which mobile providers customers complained about the most.

The worst mobile phone providers

At the top of the list for most complaints was Virgin Mobile, with eight complaints per 100,000 customers. According to Ofcom, Virgin Mobile customers complained the most about their provider’s handling of complaints.

Other things Virgin Mobile customers complained about also include billing and pricing problems and faults and service issues.

The industry average of complaints per 100,000 customers is three.

These were the mobile phone providers who held above average levels of complaints, according to Ofcom:

Vodafone with sixBT Mobile with six

The best mobile phone providers?

Coming in with the lowest number of complaints, according to Ofcom’s report, is Tesco Mobile, with just one complaint per 100,000 customers.

The other mobile phone providers whose number of complaints per 100,000 customers came in below average is:

Sky mobile with twoThree with twoO2 with twoiD Mobile with twoEE with two

How to switch mobile phone providers

If you’re looking to make the switch but don’t know where to start, Ofcom offers the following advice: